Whisk together the hot chocolate mix and sugar in a mixing bowl.
Pour in the whipping cream and beat on medium to high speed until the mixture begins to thicken and soft to stiff peaks form.
For the hot version: heat the milk and divide it between two glasses or mugs.For the iced version: add ice to two glasses and divide the cold milk between the glasses.
Divide the whipped chocolate mixture and add half on top of the milk in each glass.
Notes
Hot Chocolate use warmed milk. For iced chocolate use cold milk and ice.